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Je genauer, desto besser können wir den Wunsch einordnen. Sie schreiben im selben Editor wie eine ",[442,504,505],{"href":149},"Notiz",": Die Leiste oben macht Text fett, legt Listen, Aufgabenlisten, Zitate und Code an und fügt eine Tabelle oder ein Diagramm ein; ",[437,508,509],{},"\u002F"," öffnet dieselben Blöcke als Menü.",[455,512,513,516,517,520,521,520,524,526,527,445],{},[437,514,515],{},"Wo im DDM?"," – etwa ",[437,518,519],{},"Dokumente",", ",[437,522,523],{},"Suche",[437,525,148],{}," oder ",[437,528,529],{},"Die App",[455,531,532,535,536,520,539,526,542,445],{},[437,533,534],{},"Wie wichtig ist es Ihnen?"," – ",[437,537,538],{},"Wäre schön",[437,540,541],{},"Wichtig",[437,543,544],{},"Es hält meine Arbeit auf",[455,546,547,550,551,554,555,558],{},[437,548,549],{},"Screenshot (optional)"," – ein Bild wählen oder auf dem Computer mit ",[437,552,553],{},"⌘V"," \u002F ",[437,556,557],{},"Strg+V"," einfügen. Es wird vor dem Senden verkleinert.",[455,560,561,564,565,445],{},[437,562,563],{},"Per E-Mail benachrichtigen, wenn das DDM-Team antwortet"," – ist angehakt. Ohne Häkchen lesen Sie unsere Antworten nur unter ",[437,566,468],{},[433,568,485,569,572],{},[437,570,571],{},"Senden",". Fehlt noch etwas, steht es unter dem Feld. Sie bekommen eine Bestätigung per E-Mail.",[433,574,575],{},"Mit dem Wunsch gehen Ihr Name, Ihre E-Mail-Adresse, Ihre Organisation, die App – Browser, Desktop-App oder Mobile App – mit ihrer Version und der Bildschirm, auf dem Sie ihn geschrieben haben, an uns, damit wir wissen, wo er herkommt.",[447,577,468],{"id":578},"meine-meldungen",[433,580,581,582,584,585,588],{},"Unter ",[437,583,468],{}," stehen alle Wünsche und ",[442,586,587],{"href":177},"Fehlermeldungen",", die Sie gesendet haben – auch die aus dem CMS.",[452,590,591,609,616,627,633,638,644,655,677],{},[455,592,593,594,520,597,520,600,520,603,526,606,445],{},"Jeder Wunsch zeigt, wie es um ihn steht: ",[437,595,596],{},"Neu",[437,598,599],{},"In Prüfung",[437,601,602],{},"Geplant",[437,604,605],{},"Umgesetzt",[437,607,608],{},"Abgelehnt",[455,610,611,612,615],{},"Hat das DDM-Team geschrieben, trägt der Wunsch einen ",[437,613,614],{},"Punkt",", bis Sie ihn öffnen.",[455,617,618,619,622,623,626],{},"Geöffnet steht oben Ihr Wunsch, darunter das ",[437,620,621],{},"Gespräch"," mit dem DDM-Team – jede Antwort mit Absender und Datum. Darunter können Sie selbst ",[437,624,625],{},"kommentieren",", im selben Editor. Auch wenn Sie eine Frage zu einem Wunsch haben, schreiben Sie sie hier.",[455,628,629,632],{},[437,630,631],{},"Dateien anhängen"," legt bis zu 5 Dateien an einen Kommentar, je bis 5 MB: Bilder, PDF, Word, Excel, PowerPoint oder Text, etwa ein Protokoll. Bilder stehen im Gespräch, andere Dateien laden Sie mit einem Tippen herunter.",[455,634,635,637],{},[437,636,563],{}," schalten Sie für jeden Wunsch einzeln ein und aus. Die E-Mail kommt einige Minuten nach der Antwort.",[455,639,640,641,445],{},"Ändert das DDM-Team Ihren Wunsch – etwa um ihn klarer zu fassen –, bekommen Sie eine E-Mail, die zeigt, was sich geändert hat, und der Wunsch zeigt ",[437,642,643],{},"vom DDM-Team bearbeitet",[455,645,646,647,650,651,654],{},"Jede Meldung hat eine ",[437,648,649],{},"Nummer",", etwa ",[437,652,653],{},"DDM-123"," – sie steht neben dem Titel und im Betreff jeder E-Mail dazu. Ein Klick kopiert sie; nennen Sie sie, wenn Sie uns zu einer Meldung schreiben.",[455,656,657,660,661,520,664,520,667,520,670,526,673,676],{},[437,658,659],{},"Verknüpft"," zeigt, wie Ihre Meldung mit anderen zusammenhängt: ",[437,662,663],{},"Duplikat von",[437,665,666],{},"Duplikate",[437,668,669],{},"Blockiert",[437,671,672],{},"Blockiert durch",[437,674,675],{},"Verwandt"," – jeweils mit Nummer, Titel und Status der anderen. Ist es eine eigene Meldung, öffnet ein Klick sie; von den Meldungen anderer sehen Sie nur Nummer, Titel und Status.",[455,678,679,680,683],{},"Ist Ihre Meldung ein ",[437,681,682],{},"Duplikat",", schließen wir sie („Abgelehnt“) und schreiben Ihnen, zu welcher Meldung sie gehört. Antworten des DDM-Teams dort bekommen Sie von da an ebenfalls – per E-Mail, wenn Sie die Benachrichtigung eingeschaltet haben.",[433,685,686,687,689],{},"Auf dem Smartphone wechseln Liste und geöffneter Wunsch sich ab; ",[437,688,468],{}," oben führt zur Liste zurück.",[447,691,693],{"id":692},"gut-zu-wissen","Gut zu wissen",[452,695,696,699,702,708,711],{},[455,697,698],{},"Jeder kann Wünsche senden, der zu einer Organisation gehört – Sie brauchen keine besonderen Rechte.",[455,700,701],{},"Ihre Wünsche und das Gespräch dazu sehen nur Sie und das DDM-Team, nicht Ihre Kollegen oder die Verwaltung Ihrer Organisation.",[455,703,704,705,707],{},"Bis zu 10 Meldungen am Tag – Wünsche und ",[442,706,587],{"href":177}," zusammen.",[455,709,710],{},"Ohne Verbindung lässt sich nichts senden; die App sagt es Ihnen. Lesen und schreiben Sie, sobald Sie wieder online sind.",[455,712,713,714,445],{},"Wir lesen jeden Wunsch, können aber nicht jeden umsetzen. Was kommt, steht unter ",[437,715,716],{},"Was ist neu",[433,718,719,720,723,724,445],{},"Im CMS finden Sie dasselbe unter ",[437,721,722],{},"Mein Konto"," – siehe ",[442,725,726],{"href":109},"Feature-Wünsche im CMS",{"title":728,"searchDepth":729,"depth":729,"links":730},"",2,[731,732,733,734],{"id":449,"depth":729,"text":450},{"id":481,"depth":729,"text":482},{"id":578,"depth":729,"text":468},{"id":692,"depth":729,"text":693},"Dem DDM-Team aus der App sagen, was Ihnen fehlt – und verfolgen, was daraus wird.","md",null,{},{"icon":111},{"title":108,"description":735},"X2_IUd9ZGKgdm8_sqTxcgm4YXKg-NKCiH6gSvTIEXqs",[743,745],{"title":98,"path":171,"stem":172,"description":744,"icon":101,"children":-1},"Profil, Passwort, Sprache, Dokumentsprache und Abmelden.",{"title":113,"path":177,"stem":178,"description":746,"icon":116,"children":-1},"Dem DDM-Team aus der App sagen, was nicht funktioniert – mit den technischen Angaben, die helfen, den Fehler zu finden.",1793617727073]