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The app confirms ",[437,613,614],{},"Sent to …",[616,617,618],"note",{},"The app needs a connection to send.",[442,620,622],{"id":621},"seeing-what-the-customer-opened","Seeing what the customer opened",[433,624,625,626,629],{},"The ",[437,627,628],{},"Sent"," tab lists each dispatch with:",[450,631,632,640,643],{},[453,633,634,591,637,459],{},[437,635,636],{},"Not opened yet",[437,638,639],{},"Opened …× · last …",[453,641,642],{},"for each document, how often it was downloaded,",[453,644,645,646,649,650,591,653,479],{},"the status: ",[437,647,648],{},"Active until …",", ",[437,651,652],{},"Expired",[437,654,655],{},"Turned off",[433,657,658],{},[548,659],{"alt":660,"src":661},"Sent material","\u002Fscreens\u002Fen\u002Fdocs-hub-desk-sent.webp",[433,663,664,665,476,668,671],{},"Via ",[437,666,667],{},"Actions",[437,669,670],{},"Turn off link"," you disable the link early, for example if you sent the wrong thing.",[433,673,674],{},"If a document becomes readable in the app only after it was sent, the link no longer offers it. If a sent note refers to it, the customer sees the reference as unavailable. Allow sharing again and the link offers it again, for as long as the link is valid.",[676,677,678],"tip",{},"Some e-mail programs open links in advance to check them. \"Opened\" can therefore also mean that.",[616,680,681,682,685],{},"If your organisation counts usage, each document sent and each download by a customer also count in its anonymous ",[495,683,684],{"href":89},"Usage"," figures – how often, not by whom or to whom.",{"title":687,"searchDepth":688,"depth":688,"links":689},"",2,[690,694,699],{"id":444,"depth":688,"text":445,"children":691},[692],{"id":489,"depth":693,"text":490},3,{"id":522,"depth":688,"text":523,"children":695},[696,697,698],{"id":530,"depth":693,"text":531},{"id":554,"depth":693,"text":555},{"id":603,"depth":693,"text":604},{"id":621,"depth":688,"text":622},"Collect material, send it by link and see whether it was opened.","md",null,{},{"icon":161},{"title":158,"description":700},"VMxxmOZhZ12JEixuLv9OvVJx7T3gsOzINDw4V9DN1Dc",[708,710],{"title":153,"path":154,"stem":155,"description":709,"icon":156,"children":-1},"Appointments with the right material, connecting calendars, visit reports.",{"title":163,"path":164,"stem":165,"description":711,"icon":166,"children":-1},"Bring documents onto your device and work without a connection.",1793617713121]